Last updated: May 2026

Welcome to Ruyi Culture (如奕文化). These Terms of Service ("Terms") govern your access to and use of our website, online courses, live workshops, coaching programs, and related services (collectively, the "Services"). By purchasing a program or using our website, you agree to these Terms.

1. About Us

Ruyi Culture is an online education and coaching brand serving Chinese-speaking learners worldwide. Our business is registered in Hong Kong. You can contact us anytime at support@ruyiculture.com.

2. Eligibility

Our Services are intended for adult learners aged 18 and above. If you are under 18, you may only use our Services with the consent and supervision of a parent or legal guardian.

3. Enrollment and Payment

To enroll in a program, you must complete checkout and payment through our payment processor, Stripe. Prices are displayed in the currency shown at checkout and may include taxes where applicable. Access to a program begins after your payment has been successfully processed.

4. Service Delivery

Our programs are delivered fully online. Online courses are accessed through our learning platform; live workshops and coaching are delivered through video conferencing tools such as Zoom; community programs run inside private online community spaces. Access details are sent to the email address used at checkout.

We will make reasonable efforts to ensure that programs run as scheduled. If a session is rescheduled or cancelled by us, we will notify you in advance and offer a reschedule or refund where applicable.

5. No Guaranteed Results

Our programs are educational in nature. We do not guarantee any specific outcomes, including but not limited to:

The benefit you receive depends on your own goals, situation, and effort. Our content is for learning and reflection only, and is not a substitute for professional medical, psychological, legal, or financial advice. Please consult a qualified professional for any decision that requires expert guidance.

6. Customer Responsibility

By using our Services, you agree to:

7. Intellectual Property

All course materials, videos, slides, written content, exercises, and recordings are owned by Ruyi Culture or licensed to us. When you enroll, you receive a personal, non-transferable license to access and use these materials for your own learning.

You may not:

Violation of these terms may result in immediate termination of your access without refund, and may give rise to legal action.

8. Refunds

Refunds are governed by our Refund Policy, which forms part of these Terms.

9. Termination

We may suspend or terminate your access to the Services if you breach these Terms, misuse our materials, or behave in a way that harms other learners or staff. In such cases, refunds may not be available.

10. Limitation of Liability

To the maximum extent permitted by law, Ruyi Culture's total liability to you for any claim arising out of or related to the Services is limited to the amount you paid for the specific program giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

11. Changes to These Terms

We may update these Terms from time to time. Updated terms will be posted on this page with a new "Last updated" date. Continued use of the Services after changes are posted means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Hong Kong, without regard to conflict of law principles.

13. Contact

Questions about these Terms can be sent to support@ruyiculture.com.